Job Description – Receptionist
Position: Receptionist
Department: Administration / Front Office
Industry: Real Estate
Experience: 1–3 Years
Location: [Location]
Employment Type: Full-Time
Reporting To: HR / Admin Manager
Job Summary
We are looking for a professional, friendly, and well-organized Receptionist to manage the front desk and provide a welcoming experience to clients, visitors, employees, and business partners.
The candidate will be responsible for handling calls, visitors, appointments, basic administrative activities, and coordination with different departments.
Key ResponsibilitiesFront Desk Management
- Greet and welcome clients, visitors, and guests professionally.
- Manage the reception area and ensure it is clean and presentable.
- Understand visitor requirements and direct them to the appropriate department/person.
- Maintain visitor records and issue visitor passes where required.
Calls & Communication
- Answer and transfer incoming telephone calls professionally.
- Handle basic customer and visitor queries and provide accurate information.
- Take messages and ensure timely communication to the concerned employees.
- Manage official emails and correspondence related to front-office activities.
Client & Visitor Coordination
- Coordinate appointments and meetings with clients and management.
- Inform the concerned team members when clients arrive.
- Coordinate with the Sales team regarding property enquiries and client visits.
- Ensure a smooth and professional experience for prospective customers visiting the office.
Administrative Support
- Maintain reception, visitor, courier, and appointment records.
- Receive and distribute incoming courier and postal documents.
- Assist HR/Admin with basic documentation and office coordination.
- Maintain office stationery and front-office supplies.
- Support meeting-room arrangements when required.
Key Skills
- Excellent communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Good telephone etiquette.
- Strong organizational and multitasking abilities.
- Basic knowledge of MS Office, email, and office systems.
- Ability to handle clients and visitors professionally.
- Good coordination and follow-up skills.
- Fluency in English and [Local Language] preferred.
Qualification & Experience
- Minimum 12th pass / Bachelor's degree preferred.
- 1–3 years of experience as a Receptionist, Front Office Executive, or similar role.
- Candidates with experience in real estate, corporate offices, hotels, or customer-facing roles will be preferred.
- Freshers with excellent communication and a professional attitude may also be considered.
Preferred Candidate Profile
- Well-groomed and presentable.
- Polite, confident, and approachable.
- Customer-service oriented.
- Punctual and disciplined.
- Able to manage multiple tasks efficiently.
- Positive attitude and willingness to learn.
Compensation: Competitive salary based on experience and skills.
Benefits: [Attendance Bonus / Incentives / Other Company Benefits]
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
