Responsibilities:
1) Being available to customers via Call/Whatsapp/Chat/Email from 10 to 7.
2) Understanding the business and products we offer and taking utmost care of representing the business to clients.
3) Handling queries of different platforms like our website, Amazon, etc
4) Taking care and co-ordinating with courier companies for getting shipments delivered on time
- Excellent communication skills
- Creative thinking skills
- The patience and ability to engage customers in conversation
- Excellent interpersonal and problem solving skills
- Provide technical support on products to customers
- Answer and communicate via the phone with professionalism
- Communicate clearly and concisely via email
- Make outbound/inbound calls to prospective customers.
- Understand customer needs and recommend suitable products or services.
- Follow up on leads and inquiries.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- total work: 1 year (Preferred)
- Tele Calling: 1 year (Required)
Language:
- Hindi (Required)
- English (Required)
Location:
- Ahmedabad, Gujarat (Required)
Work Location: In person
