Job Title: Admission Counsellor cum Receptionist
- Location: Salt Lake, AMP Baishakhi Mall, 4th Floor, AG Block, Kolkata -91
- Shift Time: 10:00 AM – 7:00 PM
- Employment Type: Full-Time
- Company Name: Bijoy Capital Institute of Professional Learning (BCIPL)
- Website: www.bcipl.org
- Salary - 25000 to 35000
- Email: [email protected]
About the Organisation:
Bijoy Capital Institute of Professional Learning (BCIPL) is a progressive EdTech-driven institute focused on empowering learners with job-oriented professional programs. We combine academic excellence with real-world learning to create career-ready professionals.
Position Overview
The Admission Counsellor will play a key role in guiding prospective students throughout their admission journey — from inquiry to enrolment. The ideal candidate should have excellent communication skills, a consultative approach, and a strong passion for helping students achieve their educational and career goals.
Key Responsibilities:
Counselling Responsibilities:
- Handle incoming inquiries (calls, emails, online leads, and walk-ins) and follow up promptly.
- Counsel students on suitable programs offered by BCIPL based on their academic and career goals.
- Explain course details, curriculum, eligibility, and admission procedures effectively.
- Achieve individual and team admission targets on a monthly/quarterly basis.
- Coordinate with the marketing team for lead generation campaigns and follow-up activities.
- Maintain accurate student data and follow-up records using CRM or internal tools.
- Support admission events, webinars, and student engagement initiatives.
- Provide post-enrolment support to ensure smooth onboarding and transition of students.
Reception Responsibilities
- Manage front desk operations
- Welcome and assist visitors
- Handle incoming calls and messages
- Schedule counselling sessions and appointments
- Maintain student records and enquiry data
Required Qualifications:
- Bachelor’s degree in any discipline (Master’s preferred).
- 1–3 years of experience in academic counselling, admissions, or EdTech sales.
- Strong communication and presentation skills (proficiency in English, Hindi, and Bengali preferred).
- Good knowledge of MS Office, CRM tools, and digital communication channels.
- Goal-oriented and able to work under minimal supervision.
Desired Attributes
- Empathetic and student-focused approach.
- Ability to build trust and long-term relationships with students and parents.
- Strong follow-up and conversion skills.
- Team player with a positive, proactive attitude.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Education:
Experience:
- Academic or Education Counselor in Ed Tech: 2 years (Required)
Shift availability:
Work Location: In person