Design & Customer Care Executive
Location: Mumbai (Western Line)
Experience: 3+ Years
CTC: ₹2 – ₹3 LPA + Incentives
We are looking for a Design & Customer Care Executive with experience in interior design, site execution, and customer handling. The ideal candidate should be able to understand client requirements, provide design solutions, and coordinate projects from site inspection to execution.
Key Responsibilities
- Conduct site inspections and understand customer requirements and budgets.
- Recommend suitable products and services, including wallcoverings, furnishings, floorings, mattresses, and customized furniture.
- Prepare estimates and quotations based on client requirements.
- Coordinate with customers and execution teams to ensure timely project completion.
- Handle customer queries and provide design consultation throughout the project lifecycle.
- Ensure smooth on-site execution while maintaining high customer satisfaction.
Requirements
- Bachelor's/Diploma in Interior Design, Civil Engineering, or a related field.
- Minimum 3 years of experience in site handling and customer-facing roles.
- Good understanding of interior products, materials, and space planning.
- Strong communication, negotiation, and customer management skills.
- Ability to prepare estimates and coordinate on-site execution.
- Willingness to travel for site visits.
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
