Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Node.js, Python (Programming Language), JavaScript, Shell Scripting, Ansible, Lambda
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system reliability and contribute to continuous improvement efforts, all while managing multiple tasks in a dynamic and fast-paced environment.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the deployment and monitoring of software updates and patches.
- Support junior team members by sharing knowledge and providing guidance when needed.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Node.js, JavaScript, Python (Programming Language), Shell Scripting.
- Strong understanding of asynchronous programming and event-driven architecture in Node.js.
- Experience with debugging and performance tuning of server-side applications.
- Familiarity with RESTful API design and integration.
- Knowledge of version control systems and collaborative development workflows.
- Ability to write clean, maintainable, and well-documented code.
Additional Information:
- The candidate should have minimum 3 years of experience in Node.js.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
