Job Description
Company Name: USHA FINANCIAL SERVICES LIMITED
Position: Operations Executive
Location: Kaushambi, Ghaziabad
Employment Type: Full-time
Job Summary:
We are looking for an Operations Executive with experience in handling Credit Bureau Institutions, customer grievance management, and related compliances. The ideal candidate should be detail-oriented, good with data, and capable of coordinating with internal teams and external agencies for smooth operational processes.
Key Responsibilities:
· Handle work related to Credit Bureau Institutions such as bureau data management, follow-ups, reconciliation, and issue resolution.
· Manage and resolve customer grievances in a timely and professional manner including follow up on penalty cases.
· Prepare and maintain daily, weekly, and monthly reports.
· Coordinate with internal departments for operational queries and resolution timely of complaints.
· Monitor data accuracy and ensure proper record maintenance.
· Support compliance department in documentation work in order to ensure timely compliances.
· Maintain and handling of critical data.
Required Skills :
· Good knowledge of Credit Bureau processes and institutions.
· Experience in handling customer complaints/grievances.
· Good communication and coordination skills.
· Strong attention to detail and problem-solving ability.
· Knowledge of compliances related to grievance handling and credit Bureaus reporting.
Qualification
- Graduate in any discipline.
Experience
- 1–3 years of relevant experience in operations, credit bureau handling, grievance management, or reporting, compliances or data handling.
Preferred Candidate Profile
· Experience in NBFC / Banking / Financial Services / Fintech will be preferred.
· Candidate should be organized, responsible, and able to manage multiple tasks efficiently.
Interested Candidate: Apply Now: Send your CV to [email protected]
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
