Company Description Ganpati Associates is a real estate organization offering a wide range of residential and commercial properties to diverse clients. The company focuses on providing reliable property solutions that meet the needs of both individual buyers and business customers. With a growing portfolio and customer base, Ganpati Associates emphasizes transparent transactions and professional service. Team members work in a fast-paced environment that supports learning, performance, and long-term career growth.
Role Description This is a full-time, on-site role in Delhi, India for a professional in the loan collection department. The role involves contacting customers to remind and negotiate repayment of outstanding loans, maintaining accurate records of interactions, and updating payment statuses in internal systems. The individual will handle cash collection where required, verify payment details, and ensure proper documentation in line with company policies. Daily tasks include responding to customer queries, resolving basic issues related to loan accounts, coordinating with the finance team on discrepancies, and preparing simple reports on collection activities and targets. The position requires adherence to regulatory and company guidelines while maintaining respectful and clear communication with customers.
Qualifications
· Candidates should possess strong Debt Collection and Cash Collection skills, with the ability to follow structured recovery processes.
· Candidates should possess effective Communication and Customer Service skills to interact with customers professionally and resolve concerns.
· Candidates should possess basic Finance knowledge to understand loan terms, payment schedules, and account reconciliation.
· Candidates should have proficiency in maintaining records, using spreadsheets or collection software, and preparing simple reports.
· Candidates should demonstrate attention to detail, integrity in handling cash and data, and the ability to work under targets and timelines.
· Prior experience in loan or debt collection, banking, NBFC, or real estate finance is beneficial.
· A minimum of a high school diploma; a degree in commerce, business, or a related field is an advantage.
Comfort working on-site in Delhi and collaborating with cross-functional teams
Pay: Up to ₹40,000.00 per month
Benefits:
Work Location: In person
