We're Hiring | #QualityAnalyst Team Lead – Chat Support
We're looking for an experienced Quality Analyst Team Lead to join our growing team!
Location: Panchkula, Haryana
Experience: 5+ Years
Shift: Rotational/Night Shift
Key Skills:
Chat Support Quality Assurance
Team Leadership & Coaching
Quality Audits & Calibrations
CSAT, FCR & RCA Analysis
Process Improvement & Compliance
Excellent Communication Skills
Advanced Excel & Reporting
What You'll Do:
1. Lead and mentor a team of Quality Analysts.
2. Conduct chat quality audits and ensure process compliance.
Email - [email protected]
Pay: ₹30,000.00 - ₹55,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Provident Fund
Work Location: In person
