- Welcome guests warmly and ensure a positive first impression.
- Handle guest check-ins, reservations, and seating coordination.
- Address guest queries, complaints, and feedback professionally.
- Maintain high standards of customer service and guest satisfaction.
- Coordinate with kitchen and service staff for smooth operations.
- Monitor guest experience throughout their visit and ensure comfort.
- Manage bookings, phone calls, and online reservations efficiently.
- Maintain records of guest preferences and repeat customers.
- Assist in special requests, celebrations, and VIP guest handling.
- Ensure cleanliness and ambience standards in the guest area.
- Upsell menu items, promotions, and special offers when appropriate.
- Represent the brand image with professionalism and excellent communication skills.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
