Location: Pune
Experience: 3–4 Years
CTC: 6 – 7 LPA
Employment Type: Full-Time
Industry: Cloud Computing & Hosting Services
We are looking for a proactive and result-oriented Senior Executive – Accounts Receivable (Recovery) to manage billing, collections, and customer account recoveries. The ideal candidate will be responsible for reducing outstanding receivables, improving collection efficiency, resolving billing disputes, and maintaining strong relationships with enterprise and SME clients.
Manage outstanding customer invoices and prioritize collection activities.
Follow up with domestic and international clients through calls, emails, and written communication for timely payments.
Negotiate payment commitments and implement effective recovery strategies.
Monitor overdue accounts and escalate critical cases when required.
Support month-end closing activities related to receivables.
Reconcile customer accounts and resolve billing discrepancies.
Coordinate with Billing, Sales, Customer Success, and Technical Support teams to resolve payment-related issues.
Ensure timely resolution of invoice disputes to improve collection efficiency.
Maintain accurate records of collection activities in ERP or accounting systems.
Prepare aging reports, collection forecasts, DSO reports, and MIS reports.
Track collection performance and recommend process improvements.
Ensure compliance with company policies and financial regulations.
Maintain proper documentation of all collection and recovery activities.
3–4 years of experience in Accounts Receivable, Billing, Debt Collection, or Recovery.
Experience in the IT, SaaS, Cloud Infrastructure, or Subscription-based industry will be preferred.
Strong knowledge of Accounts Receivable and collection processes.
Experience handling B2B collections and enterprise accounts.
Good understanding of billing cycles and subscription-based revenue models.
Proficiency in MS Excel and ERP/Accounting software such as Tally, Zoho, SAP, or similar.
Excellent communication, negotiation, and follow-up skills.
Strong analytical and problem-solving abilities.
Ability to work in a target-driven and fast-paced environment.
A proactive professional with strong recovery and negotiation skills.
Someone who can effectively manage customer relationships while ensuring timely collections.
A detail-oriented individual with excellent documentation and reporting capabilities.
A team player committed to improving collection efficiency and minimizing outstanding receivables.
