Key Responsibilities
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Client Relationship Management: Act as the primary contact for a portfolio of clients, building rapport and ensuring high levels of client satisfaction.
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Requirements Gathering: Communicate with clients to understand their project requirements, staffing needs, and technical specifications.
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Internal Coordination: Collaborate closely with the recruitment/staffing team to deliver qualified candidates on time.
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Sales Support: Assist in promoting new services and identifying upselling opportunities within existing accounts.
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Operational Support: Maintain accurate client records, documentation, and sales reports in the CRM system.
Issue Resolution: Address client queries and complaints promptly, providing effective solutions.
