- Oversee daily operations of restaurant, bar, and service areas to ensure smooth guest experience.
- Monitor staff performance, grooming, attendance, and discipline.
- Coordinate with kitchen, bar, and stewarding teams for timely service and order accuracy.
- Ensure all F&B SOPs, hygiene standards, and quality guidelines are followed.
- Conduct daily briefing on menu updates, promotions, and special events.
- Handle guest queries, complaints, and escalations with professionalism and quick resolution.
- Supervise table management, reservations, and floor allocations during peak hours.
- Ensure correct billing, KOT/BOT flow, and payment handling as per company procedures.
- Monitor inventory, consumption, breakage, and raise timely indents for F&B supplies.
- Assist in training new staff on service standards, menu knowledge, and upselling techniques.
- Support implementation of marketing promotions, events, and special menus.
- Maintain cleanliness, ambience, music volume, and overall floor readiness at all times.
- Coordinate with the bar, kitchen, and store for smooth service and stock availability.
- Track guest feedback and report daily operational highlights to the F&B Manager.
- Ensure compliance with statutory requirements: FSSAI, alcohol laws, safety guidelines.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
