Noida, Uttar Pradesh
Job Summary
- Design and develop applications on the Genesys Cloud platform.
- Integrate Genesys Cloud with enterprise systems and third-party apps.
- Troubleshoot and resolve issues related to Genesys Cloud applications.
- Maintain documentation and ensure high performance and reliability.
- Stay updated on cloud computing and contact center technologies.
- Configure and maintain cloud contact center environments.
- Troubleshoot technical issues and apply patches.
- Integrate Genesys Cloud with other business systems.
Key Responsibilities
- Design and develop applications on the Genesys Cloud platform.
- Integrate Genesys Cloud with enterprise systems and third-party apps.
- Troubleshoot and resolve issues related to Genesys Cloud applications.
- Maintain documentation and ensure high performance and reliability.
- Stay updated on cloud computing and contact center technologies.
- Configure and maintain cloud contact center environments.
- Troubleshoot technical issues and apply patches.
- Integrate Genesys Cloud with other business systems.
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