Key Responsibilities
HR Representation in Zonal Leadership Team
Positively influence business heads that they are aligned to the people agenda and also ensure people’s strategy dovetails with the business strategy
HR Strategy for Respective Zone
Conceptualize and deploy HR strategy for North Zone of Core Agency to support Business Plans
Develop and deploy an effective Manpower Plan
Ensure quality of hire
Ensure key Talent Retention
Conceptualize and deploy Employee Engagement Initiatives
Organizational Design
Assist North ZOne leadership to determine and deploy the most effective organisational structure addressing business requirements
Track to Budget vs. actual and contribute to Productivity and Cost effectiveness
Talent Management and Development for all North Zpne employees
Operationalize OTR (Organization Talent Review) for the Growth & Variable Agency
Create and execute the succession plan for key roles
Engage and develop Best bets
Effective execution of MDR (Management Development Review) framework
Enable training and development of all employees (TNA, delivery and feedback)
Promote internal mobility and gender diversity
Build Organization Culture and Reinforce Values
Institutionalize Organizational Values in employees and processes
Embed effective implementation of Rewards framework, including customer centricity
Leverage employee engagement activities to build organization culture
Ensure unbiased investigation and compliance with the policy and process, and closure of issues reported
Performance & Compensation Management
Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle.
Drive moderation of ratings for North Zone Agency and assist the business heads in making promotion decisions
Support business in decision making (Fitment) & allocation of compensation quantum for North Zone Agency. Effectively use JE (Job Evaluation) and Market benchmarks
Deploy and monitor effectiveness of Performance review process and compensation actions
Employee Relations and Communication
Institutionalize employee relation forums that provide opportunity to employees to connect and bond with management and peers
Enable productive organizational climate
Enable openness and two-way communication between employees and management through communication forums such as town halls, skip level meetings, focused group discussions
Enable employee engagement by executing action plan emerging from employee surveys
Handle grievances
Provide coaching & counseling to build a motivated team; and ensure smooth & cordial relations
HR Policy Deployment & development
Equip business with appropriate tools & knowledge to effectively manage people, in line with the plans eg Performance Management, Career Management etc
Identify how existing HR policies / systems & processes can be tailor made to North Zone Agency specific needs
Ensure alignment with all statutory requirements
Foster a high-performance culture in the Team through strategic talent development, coaching, and team engagement.
Project Management
Provide project management support & HR expertise to the business with specific related projects outside of the people plans, identify strategic people issues in partnership with key clients & support them with advice & expertise to resolve these matters. Contribute to the delivery of business area on key performance indicators
Provide Training & Coaching as required
Ensure identification of key developmental gaps & work with MDP team to ensure that the right resolutions is identified & created which is effectively deployed to meet the business needs