Job Title: Customer Care Executive
Location: Kolkata, West Bengal, India
Employment Type: Full-time
Job Summary
We are looking for a Customer Care Executive to handle customer queries, provide support, and ensure a positive customer experience.
Key Responsibilities
- Handle inbound and outbound customer calls
- Resolve customer queries and complaints efficiently
- Provide accurate information about products/services
- Maintain records of customer interactions
- Ensure customer satisfaction and follow-ups
Requirements
- Minimum qualification: 12th pass / Graduate
- Good communication skills (Hindi/English; Bengali is a plus)
- Basic computer knowledge
- Freshers can apply
Salary & Benefits
- Salary: As per Kolkata market standards
- Incentives based on performance
- Friendly work environment
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
