Job Title: Receptionist / Front Office Executive
Company: TopCop Alliance
Location: Sangamner, Maharashtra
Employment Type: Full-Time
Job Summary
TopCop Alliance is looking for a professional, courteous, and customer-focused Receptionist / Front Office Executive to manage the front office and create a positive first impression for visitors, clients, and employees. The ideal candidate will be responsible for handling reception duties, managing incoming calls, coordinating appointments, maintaining office records, and providing administrative support to ensure the smooth functioning of daily office operations.
Key ResponsibilitiesFront Office & Reception Management
- Welcome and assist visitors, clients, candidates, and vendors in a professional manner.
- Manage the reception area to ensure it is clean, organised, and presentable at all times.
- Handle incoming telephone calls, emails, and inquiries, directing them to the appropriate department.
- Maintain visitor records and ensure compliance with office security procedures.
- Coordinate meeting room bookings and visitor appointments.
Administrative Support
- Provide administrative support to various departments as required.
- Prepare, maintain, and organise office files, records, and documents.
- Assist in drafting letters, reports, presentations, and official correspondence.
- Maintain office stationery and coordinate with vendors for office supplies.
- Support management in day-to-day administrative activities.
HR & Recruitment Support
- Coordinate interview schedules with candidates and department heads.
- Assist in maintaining employee records and documentation.
- Support onboarding formalities for new employees.
- Handle recruitment-related calls and candidate follow-ups.
- Maintain attendance records and other HR documentation when required.
Communication & Coordination
- Coordinate with internal departments for smooth office operations.
- Respond to client and employee inquiries promptly and professionally.
- Ensure timely communication of important information to relevant stakeholders.
- Assist in organising meetings, training sessions, and company events.
Documentation & Reporting
- Maintain registers for visitors, courier, inward and outward correspondence.
- Handle courier dispatches and incoming deliveries.
- Prepare daily, weekly, and monthly administrative reports as required.
- Ensure proper filing and confidentiality of company documents.
Required Skills & Qualifications
- Bachelor's degree or Diploma in any discipline.
- Excellent verbal and written communication skills.
- Pleasant personality with a professional appearance and positive attitude.
- Strong customer service and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and email communication.
- Good organisational and time management skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic knowledge of office administration and documentation.
Experience
- 0–3 years of experience as a Receptionist, Front Office Executive, Office Assistant, or Administrative Executive.
- Freshers with excellent communication and computer skills are encouraged to apply.
- Experience in the service industry, corporate office, educational institution, or facility management sector will be an added advantage.
Key Performance Indicators (KPIs)
- Professional handling of visitors and client interactions.
- Timely response to calls, emails, and inquiries.
- Accuracy in maintaining records and documentation.
- Efficient coordination of meetings and appointments.
- Administrative support and office efficiency.
- Customer and employee satisfaction.
What We Offer
- Professional and friendly work environment.
- Career growth and learning opportunities.
- Exposure to administration, HR, and office operations.
- Performance-based incentives and recognition.
- Opportunity to work with a fast-growing multi-industry organisation.
Work Location: Sangamner, Maharashtra
Apply Now:
Email: [email protected]
Contact: 9322781200
Pay: ₹9,835.32 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
