JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The India Workplace team creates environments where employees, visitors and talent experience. The front desk coordinator is the first point of contact for everyone who walks through our doors, delivering the front-of-house experience and ensuring every interaction is warm, seamless and sets the tone for what JLL feels like. Working closely with the hospitality lead, this role is the foundation of our guest services, employee experience and day-to-day office operations. For someone with the right mindset and drive, this role is a launchpad into a broader career in workplace experience. Responsibilities: Guests & visitors: Welcome all guests, candidates and visitors warmly and professionally — ensure every person who enters the office feels valued from the moment they arrive. Operate the guest management system (Envoy) day to day, ensure seamless visitor access and flag any bottlenecks in the visitor journey to the hospitality lead. Ensure the front desk, lobby and guest pantry areas are always clean, organised and ready for guest arrival. Deliver personalised hospitality including recognising repeat visitors and coordinating welcome-back arrangements with pantry personnel ahead of their arrival. Follow security protocols including visitor registration, pass issuance and escort procedures — escalate any concerns to the hospitality lead. Employees: Be a visible, approachable and proactive presence — someone employees can rely on for support, information and a positive interaction. Address internal queries and requests via phone, email, tickets and Slack with strong knowledge of the office and its surroundings. Prepare and distribute welcome kits for new hires and support the onboarding experience. Coordinate visiting employee logistics including temporary fobs, hot desks and advance coordination with the Workplace team & hospitality lead. Own the day-to-day handling of shipping, receiving, mail and deliveries — ensure everything moves efficiently and with care. Events & Shoots: Ensure event spaces are properly prepared and equipped, flag any discrepancies to the hospitality lead ahead of time. Support the hospitality lead in planning employee engagement moments such as social hours and content activations. Assist with smooth entry and coordination of artists and crew during shoot days
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
