- Managing the front office/reception team and daily operations.
- Handling guest check-in and check-out efficiently.
- Ensuring excellent guest service and resolving complaints.
- Managing room reservations, cancellations, and availability.
- Coordinating with Housekeeping, Food & Beverage, Maintenance, and Security.
- Monitoring front-desk cash handling, billing, and daily reports.
- Training, scheduling, and evaluating front office staff.
- Maintaining hotel standards, SOPs, and guest-service procedures.
- Handling VIP guests and special requests.
- Monitoring occupancy, room rates, and front-office revenue.
- Preparing daily/monthly operational reports.
- Ensuring compliance with hotel policies and safety procedures.
- Supporting the General Manager/Operations Manager in achieving guest-satisfaction and revenue targets.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
