- Work from office
- Taking/Handling Inbound Customer calls, Outbound calls, Emails
- Listening to and understanding the customer’s requirements
- Provide product / service details & benefits to Customers
- Providing end to end solutions to the customer
- Asking the correct questions – probing and prompting the customer wherever required
- Timely and accurate capturing all the information given by the customer
- Timely follow up with as per Escalation matrix till closure
- Staying current with knowledge of products/ processes & services
- Ensure full adherence to all the quality parameters and SOP
- Cooperate with other Team members, SMEs and Team Leaders.
- Contact - 7019815945
- Age limit is 32
- Face to face interview only
- Immediate joiners required
- Languages: English and Kannada
Pay: ₹16,200.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Are you willing to attend face to face interview?
- Are you an immediate joiner?
Education:
Language:
Location:
- Whitefield, Bengaluru, Karnataka (Required)
Work Location: In person