Key Account Executive – Restaurant Partnerships – Goda
About Goda
Goda is a fast-growing food delivery platform connecting hungry customers with local restaurants. We're building a seamless ordering experience and need a results-driven Key Account Executive to manage and grow our most valuable restaurant partnerships.
About the Role
We're looking for a Key Account Executive to own strategic relationships with our top restaurant partners. You'll act as a trusted advisor and business partner, driving revenue growth, retention, and satisfaction across your portfolio of key accounts while representing the voice of the partner internally.
Key Responsibilities
- Manage and grow a portfolio of high-value restaurant partner accounts
- Develop strategic account plans to drive order volume, revenue, and long-term partnership growth
- Serve as the primary business contact for key partners, building trusted, senior-level relationships
- Lead onboarding for new key accounts, ensuring smooth setup and a strong first impression
- Analyze account performance data (sales trends, order volume, ratings) to identify growth opportunities and risks
- Proactively pitch upsell opportunities — promotions, premium placements, advertising, and marketing tools
- Conduct regular business reviews (QBRs) with restaurant owners/decision-makers
- Negotiate terms, pricing, and commercial agreements where applicable
- Resolve escalations and complex partner issues, coordinating with Operations, Support, and Product teams
- Monitor competitive landscape and market trends to inform account strategy
- Own retention targets and reduce churn risk across assigned accounts
- Deliver regular reporting on account health, revenue growth, and pipeline to leadership
Requirements
- 3+ years of experience in key account management, business development, or sales (food delivery, hospitality, or B2B SaaS experience a plus)
- Strong negotiation, communication, and presentation skills
- Data-driven approach to account planning and decision-making
- Comfortable using CRM tools and performance dashboards
- Ability to manage multiple strategic accounts and competing priorities
- Self-starter with strong business acumen and a consultative selling approach
- Bachelor's degree preferred; equivalent experience considered
Nice to Have
- Experience working directly with restaurant owners or in the food & beverage industry
- Familiarity with delivery/marketplace platforms
- Experience with contract negotiation or commercial deal structuring
What We Offer
- Competitive base salary+ commission/performance incentives
- Career growth opportunities in a fast-scaling startup
- Collaborative, high-performance team culture
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
