- Welcome and attend to customers visiting the office/showroom.
- Understand customer requirements and provide appropriate product information.
- Explain products
- Assist customers in selecting suitable products based on their requirements.
- Prepare invoices required documents.
- Enter sales and customer details accurately into the company system/software.
- Handle cash/card/UPI payment coordination and maintain proper billing records.
- Coordinate with the accounts team regarding billing, payments, and outstanding amounts.
- Coordinate with the warehouse team for product availability, packing, and delivery.
- Handle customer enquiries through phone, WhatsApp, and other communication channels.
- Follow up with customers regarding quotations, orders, and product requirements when required.
- Maintain proper records of customer enquiries and sales transactions.
- Ensure the front office/showroom area is organized and customer-friendly.
- Handle customer complaints professionally and coordinate with the concerned team for resolution.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
