Job Description – Customer Support Executive (CSE)Position
Customer Support Executive (CSE)
Employment Type
Full-Time
Experience
- Freshers are welcome to apply.
- 0–1 years of experience in customer support, telecalling, or client servicing is an added advantage.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries via phone, email, WhatsApp, and chat.
- Provide accurate information about company products and services.
- Resolve customer complaints efficiently and escalate complex issues when required.
- Maintain customer records and update information in the CRM system.
- Follow up with customers regarding pending issues or service requests.
- Ensure high levels of customer satisfaction through excellent service.
- Coordinate with internal departments to resolve customer concerns.
- Maintain daily reports of customer interactions and follow-ups.
- Meet customer service quality standards and response time targets.
Required Skills
- Excellent verbal and written communication skills in Kannada Language.
- Good interpersonal and problem-solving abilities.
- Customer-oriented attitude with patience and empathy.
- Basic computer knowledge (MS Office, Email, Internet).
Educational Qualification
- 10th Pass / PUC
- Diploma candidates with good communication skills may also apply.
Salary
Rs 15,000 to Rs 18,000
Language
Kannada and Manageable English
Location
Bilekahalli, Bannerghatta Road, Bangalore. (near BTM Layout and J.P.Nagar Vega City Mall)
How to Apply
Interested candidates can send their resume to [email protected] or call / ping me on whats app at 6361097937 for more information.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Paid time off
Work Location: In person
