Identification of capability and competency gap through skill matrix evaluation, regular management presentations, assignments, and tests.
Plan for skill enhancement in problem solving with quality improvement tools.
Design, develop and deliver training programs in TQM elements to workforce (workmen)
Training supervisors & staff members for executing TQM practices and deployment / monitoring system of their control points for improvements
Conducting / coordinating refresher training programs (like basic TQM) to officers as per need
Hand holding of process teams on usage of various statistical tolls
Assist the Principal trainer on conducting PSP Blue training & facilitation sessions
