Job Summary
We are looking for a proactive and experienced IT Executive to manage and support our organization's IT infrastructure. The ideal candidate should have 4+ years of hands-on experience in both hardware and software support, with the ability to troubleshoot technical issues, maintain IT systems, and ensure smooth day-to-day operations. The candidate should also possess basic networking knowledge and be capable of providing prompt technical support to end users.
Key Responsibilities
- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT hardware.
- Troubleshoot hardware, software, and operating system issues.
- Install, configure, and upgrade Windows OS and business applications.
- Provide end-user support for system, email, and application-related issues.
- Configure and troubleshoot LAN, Wi-Fi, routers, switches, and internet connectivity.
- Manage user accounts, passwords, and access permissions.
- Maintain antivirus software, system security, and regular software updates.
- Perform data backup and recovery when required.
- Coordinate with vendors for hardware repairs and AMC services.
- Maintain IT asset inventory and documentation.
- Monitor system performance and ensure minimal downtime.
Required Skills
- Strong knowledge of computer hardware troubleshooting and maintenance.
- Hands-on experience with Windows OS, Microsoft Office, and software installation.
- Good understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP).
- Knowledge of Microsoft 365, Outlook, Active Directory, and printer management is preferred.
- Excellent troubleshooting, analytical, and communication skills.
- Ability to work independently and prioritize multiple support requests.
Qualification
- Bachelor's Degree/Diploma in Computer Science, Information Technology, BCA, B.Tech, or equivalent.
- Relevant certifications (CCNA, CompTIA A+, MCSA, MCSE, etc.) will be an added advantage.
Pay: ₹30,000.00 - ₹40,000.00 per month
Experience:
- IT executive: 3 years (Preferred)
- Hardware and software : 2 years (Preferred)
Location:
- Samalkha, Delhi (Samalkha) (Preferred)
Work Location: In person