Floor Coordinator (Hospital)
Location: Kadi, Gujarat
Salary: ₹20,000 – ₹30,000 per month (Based on experience and qualifications)
Job Type: Full-Time
About the Role
A Multi-Speciality Hospital is seeking a proactive and patient-focused Floor Coordinator to oversee daily patient flow, coordinate between departments, and ensure a smooth experience for patients and their families.
The ideal candidate should possess excellent communication skills, a customer service mindset, and experience in hospital operations, patient coordination, or healthcare administration.
Key Responsibilities
- Coordinate patient admissions, transfers, and discharges.
- Act as a liaison between patients, doctors, nursing staff, and hospital departments.
- Assist patients and attendants with queries and hospital processes.
- Ensure smooth coordination between OPD, IPD, Diagnostics, Billing, and Nursing departments.
- Monitor patient satisfaction and address concerns promptly.
- Support hospital operations and maintain efficient patient flow.
- Coordinate with housekeeping, nursing, and support services to ensure patient comfort.
- Maintain accurate records and prepare daily reports as required.
- Assist in handling patient feedback and service recovery.
- Ensure compliance with hospital policies and quality standards.
Eligibility Criteria/Education
- Graduate in any discipline
- Degree/Diploma in Hospital Administration, Healthcare Management, or Hospitality Management preferred
Experience
- 1–5 years of experience in a hospital, healthcare, hospitality, or customer service environment.
- Experience as a Floor Coordinator, Patient Coordinator, Front Office Executive, Ward Coordinator, or Hospital Administrator will be preferred.
Required Skills
- Excellent communication and interpersonal skills.
- Strong coordination and problem-solving abilities.
- Patient relationship management.
- Basic computer proficiency (MS Office, Hospital Software).
- Ability to work in a fast-paced hospital environment.
- Teamwork and multitasking skills.
Preferred Candidates
Candidates with experience in:
- Multi-Speciality Hospitals
- Patient Relations
- Front Office Operations
- Hospital Administration
- Healthcare Customer Service
will be given preference.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
