Job Summary GREETER
The Greeter in a jewellery store is responsible for welcoming customers, managing initial customer interaction, guiding visitors to the appropriate sales staff, and ensuring a pleasant and professional showroom experience.
Key ResponsibilitiesCustomer Welcome & Assistance
Welcome customers warmly as they enter the showroom.
Greet customers with professionalism and courtesy.
Understand customer requirements and direct them to the concerned sales executive or department.
Offer seating, refreshments, and assistance when required.
Customer Flow Management
Manage customer waiting queues during rush hours.
Coordinate customer appointments and token systems if applicable.
Ensure smooth customer movement inside the showroom.
Front Desk Operations
Maintain visitor records and customer footfall data.
Handle incoming calls and basic customer inquiries.
Support showroom reception activities.
Customer Experience
Ensure customers feel comfortable and attended throughout their visit.
Maintain positive customer relationships and hospitality standards.
Handle customer concerns politely and escalate issues when necessary.
Showroom Coordination
Coordinate with sales staff and managers for customer handling.
Assist during exhibitions, festive sales, and promotional events.
Maintain cleanliness and presentation of the reception area.
Security Awareness
Stay alert regarding showroom security procedures.
Monitor customer entry and exit as per company guidelines.
Required Skills
Excellent communication and interpersonal skills
Pleasant personality and professional grooming
Customer service orientation
Confidence and polite behavior
Basic computer and telephone handling knowledge
Qualification
12th Pass / Graduate preferred
Experience
Fresher or 1–3 years in reception, hospitality, retail, or customer service
CALL :-836 063 0849
Pay: ₹13,000.00 - ₹18,000.00 per month
Work Location: In person
