Job Summary
We are looking for an experienced and result-driven E-commerce Manager to lead and manage our online sales channels, digital storefronts, and marketplace operations. The ideal candidate will be responsible for driving online revenue growth, improving customer experience, optimizing website performance, and managing end-to-end e-commerce operations.
The candidate should have extensive experience in Shopify, Amazon, Flipkart, along with expertise in digital merchandising, inventory management, pricing strategy, and performance analytics.
Key ResponsibilitiesE-commerce Strategy & Growth
- Develop and execute the overall e-commerce strategy to achieve revenue, profitability, and customer acquisition targets.
- Drive online sales growth across the company website and third-party marketplaces.
- Identify opportunities to improve conversion rates, average order value (AOV), and customer retention.
- Monitor market trends, competitor activities, and consumer behavior to develop growth strategies.
Website & Shopify Management
- Manage the day-to-day operations of the Shopify store.
- Oversee product catalogue management, collections, product uploads, pricing, and promotions.
- Ensure website content, banners, landing pages, and product pages are updated regularly.
- Improve website usability, navigation, and customer experience.
- Coordinate with developers to implement website enhancements and new features.
Marketplace Management
Manage and optimize business operations across:
- Amazon
- Flipkart
- Myntra (preferred)
- Ajio (preferred)
- Nykaa (if applicable)
- Blinkit
- Zepto
- Instamart
- BigBasket
- Other relevant marketplaces
Responsibilities include:
- Product listings and optimization
- Inventory synchronization
- Pricing management
- Promotions and campaigns
- Catalogue health management
- Marketplace compliance
- Seller performance monitoring
- Buy Box optimization
- Customer ratings and reviews management
Product & Inventory Management
- Manage product listings, SKUs, categories, and product information.
- Ensure inventory accuracy across all sales channels.
- Coordinate with warehouse and supply chain teams to minimize stock-outs and overstock situations.
- Monitor inventory turnover and replenishment planning.
- Ensure timely product launches.
Sales & Revenue Management
- Monitor daily sales performance and revenue targets.
- Develop pricing strategies to maximize profitability.
- Plan and execute promotional campaigns during festive seasons and sales events.
- Improve Average Order Value (AOV) through cross-selling and upselling initiatives.
Digital Merchandising
- Optimize product placement, collections, and merchandising strategies.
- Improve product discoverability through category optimization.
- Ensure high-quality product descriptions, images, and videos.
- Enhance customer journey and shopping experience.
Marketing Collaboration
Collaborate with Digital Marketing teams for:
- Performance Marketing
- SEO
- Google Ads
- Meta Ads
- Email Marketing
- SMS Marketing
- Affiliate Marketing
- Influencer Campaigns
- Social Commerce
Track campaign performance and optimize for higher ROAS.
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Pay: Up to ₹100,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
