VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.
If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 300 million users with leading banks and financial institutions.
VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.
We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.
We are hiring a GenAI and Agentic AI Architect to lead the design and delivery of our AI-powered diagnostics layer. This includes on-premise LLM deployment, agentic workflows for root cause analysis, and small language model (SLM) integration for real-time intelligent troubleshooting. The ideal candidate has shipped AI-powered product features from an engineering or architecture role, not just research.
Are you excited to be a part of VuNet'strailblazing team? Join VuNet and make a difference
- Architect the on-premise LLM and SLM deployment infrastructure for secure enterprise environments where cloud AI services cannot be used.
- Design agentic AI workflows for automated root cause analysis, incident correlation, and intelligent alert triage.
- Build and optimize RAG (Retrieval-Augmented Generation) pipelines for enterprise knowledge bases, runbooks, and operational documentation.
- Design the integration layer between AI models and the observability platform (traces, logs, metrics, topology data).
- Establish MLOps practices for model lifecycle management, versioning, evaluation, fine-tuning, and deployment in air-gapped environments.
- Architect prompt engineering frameworks, guardrails, and output validation systems for production reliability.
- Drive adoption of AI-assisted capabilities across APM, log analytics, infrastructure monitoring, and business journey monitoring.
- Evaluate and select foundation models, embedding models, and vector databases for the platform stack.
- 8+ years in software engineering with at least 3 years focused on AI/ML systems in a product engineering role.
- Hands-on experience building and shipping GenAI or LLM-powered product features to production (not just POCs or demos).
- Deep understanding of LLM inference optimization, quantization, and on-premise deployment (vLLM, TGI, Ollama, or equivalent).
- Experience with agentic frameworks (LangChain, LangGraph, CrewAI, AutoGen, or custom agent architectures).
- Strong background in RAG pipelines, vector databases (Milvus, Weaviate, ChromaDB), and embedding models.
- Proficiency in Python and experience with ML infrastructure (GPU management, model serving, batch vs. real-time inference).
- Understanding of security and compliance requirements for AI in regulated industries
- Experience in observability, AIOps, or ITOps domains
- Background in deploying AI systems in air-gapped or highly restricted enterprise environments.
- Experience with classical ML for anomaly detection, forecasting, and alert correlation alongside GenAI capabilities.
At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.
We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.
More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.
If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet
- Health insurance coverage for you, your parents, and dependents.
- Mental wellness and 1:1 counselling support.
- A learning culture that promotes growth, innovation, and ownership.
- Transparent, Inclusive, and high-trust workplace culture.
- New Gen AI and integrated Technology workspace.
- Supportive career development programs to expand your skills and enhance expertise with various training programs.
