Job Title: Hotel Night Manager
We are looking for a responsible and experienced Hotel Night Manager to oversee hotel operations during the night shift and ensure a safe, smooth, and exceptional guest experience. The ideal candidate will be capable of managing front office activities, handling guest requests and concerns, supervising night staff, and maintaining security and operational standards throughout the night.
Key Responsibilities:
- Supervise all hotel operations during the night shift.
- Manage late check-ins, early check-outs, and guest inquiries.
- Resolve guest complaints promptly and professionally.
- Oversee the night audit process and ensure accurate financial reporting.
- Monitor hotel security and respond to emergencies when required.
- Coordinate with housekeeping, maintenance, and security teams to address overnight issues.
- Ensure compliance with hotel policies, procedures, and safety regulations.
- Prepare daily reports and communicate important updates to the day management team.
Requirements:
- Previous experience in hotel operations, front office, or hospitality management.
- Strong leadership, communication, and problem-solving skills.
- Ability to work independently and make sound decisions under pressure.
- Familiarity with hotel management software and night audit procedures.
- Flexibility to work overnight shifts, weekends, and holidays.
If you are passionate about hospitality and enjoy working in a leadership role during the night shift, we invite you to apply and become a valuable part of our team.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person