Front office Executive (FOE)
I, J.D/Role
· To welcome & Assist Customer on their arrival in centre.
· Take down customer’s details and information. (Forms and official Templates to be filled).
· Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
· Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
· Maintaining walk inn register and admin registers.
· Preparation of database of Client contacts and updating.
· Filling papers/bills and important documents.
· Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
· Co coordinating with different Departments of the companies.
· Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
· Housekeeping of office.
· Supervising Office Assistant & House Keeping Staff.
· Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
· Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
· Should have all the maintenance staff contact number Organized and in order.
· Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
· To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
· Maintains confidentiality at all time of the organization fiscal and personnel related information.
II, Skill Set (FOE)
Ø Candidate must have good presentable personality.
Ø Must have good communication skill.
Ø Friendly attitude will be helpful.
Ø Good analytical skill is essential.
Ø Good interpersonal skills/Soft Skills
Ø Must be flexible with working time.
Ø Candidate must have Good knowledge of computers.
Ø Should Speak English, Hindi, Telgu Fluently.
Ø Should be a quick learner.
Ø Multi tasking ability.
Ø Should possess an attitude to serve and help people.
Ø Customer Service oriented (C.S experience Preferred).
Ø Excellent people skills and ability to interact with a wide range of client, staff and customers.
Ø Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
Ø Graduation Preferred.
Ø Age 19 to 30 years
Job Type: Full-time
Experience:
- in front office: 1 year (Preferred)
Willingness to travel:
Work Location: In person
