Customer Success Executive
Location: Coimbatore
Qualification: MBA / Any Graduate
Experience: 0–1 Years
Job Description:
· Build and maintain strong relationships with customers.
· Ensure smooth onboarding and customer adoption.
· Understand customer needs and provide timely support.
· Monitor customer satisfaction and engagement levels.
· Address customer concerns and coordinate resolutions.
· Conduct regular follow-ups and customer reviews.
· Support retention and customer growth initiatives.
· Maintain customer records, reports, and feedback data.
Skills Required:
· Strong communication and relationship-building skills.
· Customer-centric mindset and problem-solving abilities.
· Excellent follow-up and coordination skills.
· Proficiency in MS Office (Excel, PowerPoint, Word).
· Proficiency in AI tools is a must.
Pay: ₹120,000.00 - ₹150,000.00 per year
Work Location: In person
