Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
Job Overview
A Warehouse Manager is responsible for overseeing the entire warehouse operation, ensuring efficient storage, movement, and distribution of goods. The role focuses on productivity, safety, cost control, and team management.
Key Responsibilities
- Warehouse Operations Management
- Plan, organize, and control warehouse activities like:
- Receiving
- Storage
- Picking, packing
- Dispatch
- Ensure optimal utilization of space, equipment, and workforce
- Monitor inventory flow and minimize stock discrepancies
- Coordinate with transport, procurement, and customer service teams
- Team Leadership & Workforce Management
- Recruit, train, and supervise warehouse staff
- Allocate tasks, schedule shifts, and track performance
- Coach and motivate employees to improve productivity
- Ensure proper staffing levels based on workload
- Inventory & Stock Control
- Maintain accurate inventory records using WMS
- Conduct cycle counts and audits
- Investigate and resolve inventory discrepancies
- Ensure proper labeling, storage conditions, and FIFO/FEFO compliance
- Safety, Regulatory Compliance & Quality
- Enforce workplace safety standards and procedures
- Ensure compliance with local, federal, and company regulations
- Maintain quality standards for handling and storage
- Ensure compliance with:
- Local safety regulations
- Client-specific safety standards
- Internal company protocols
- Drive zero-incident culture
- Conduct regular safety training, audits and safety drills
- Shipping & Receiving Oversight
Ensure goods are:
- Received accurately
- Stored properly
- Dispatched on time
- Monitor order accuracy and delivery timelines
- Resolve issues like damages, delays, or incorrect shipments
- Cost & Performance Management
Monitor warehouse KPIs such as:
- Productivity
- Order accuracy
- Turnaround time
- Implement cost control measures to improve profitability
- Optimize labor and operational expenses
- Equipment & Facility Management
- Ensure proper maintenance of warehouse equipment (forklifts, racks, etc.)
- Safeguard company assets
- Maintain warehouse infrastructure and housekeeping standards
- Ensure uptime of:
- MHE (forklifts, reach trucks, etc.)
- Warehouse infrastructure
- Coordinate with vendors for maintenance
- Cross-functional Coordination
Work closely with:
- Transportation teams
- Procurement
- Customer service
- Align warehouse activities with overall supply chain strategy
Required Skills and Competencies
Technical Skills
- Warehouse Management Systems (WMS)
- Inventory management techniques
- Data analysis and reporting
Leadership Skills
- Team management and motivation
- Conflict resolution
- Decision-making and problem-solving
- Operational Skills
- Process optimization
- Cost control
- Planning and scheduling
Qualifications
- Bachelor’s degree in Logistics, Supply Chain, or related field
- 8–12 years in warehouse / contract logistics
- 3–5 years in leadership role managing full warehouse
- Experience in 3PL / multi-customer environments strongly preferred
Physical & Work Requirements
- Ability to work in warehouse conditions (standing, lifting, moving items)
- Comfortable with operational demands and shift work
- Hands-on involvement in warehouse floor activities
KPIs for Warehouse Manager
- Inventory accuracy
- Order fulfilment cycle time
- On-time dispatch rate
- Labor productivity
- Safety incident rate
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Recruitment Agency Policy:
At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. We appreciate your cooperation in respecting this policy.
Required
-
8–12 years in warehouse / contract logistics 3–5 years in leadership role managing full warehouse
Required
