The B2B Collections Specialist ensures healthy cash flow, strengthens broker relationships, and supports faster business growth through accurate collections. Every payment recovered fuels supply chain continuity while building a long-term global career with Emapta, where top 1% talent enjoys world-class opportunities, stability, continuous learning, and international exposure across industries.
Snapshot
- Employment Type: Full-time
- Work Setup: Work From Home, India
- Shift: Night Shift, 7:00 AM – 4:00 PM PST, Weekends Off
Benefits
- Competitive package
- Medical life insurance
- Work from home arrangement
- Fixed weekends off
- Standard government and Emapta benefits
- Well-equipped, modern, and accessible offices
- Employee engagement initiatives
- Mentorship and exposure to global leaders and teams
- Diverse, inclusive, and supportive culture
- Transparent performance management
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
Qualifications
- Bachelor's degree preferred
- 1–3+ years of hands-on experience in B2B collections supporting U.S.-based clients
- Proven success managing collections for U.S. businesses with a strong understanding of U.S. billing and invoicing practices
- Strong verbal and written English communication skills
- Ability to communicate professionally with brokers and external partners via phone and email
- Strong attention to detail and organizational skills
Responsibilities
- Transcribe, create, and send customer invoices accurately and promptly
- Communicate with brokers via phone and email to ensure correct payment setup
- Follow up on overdue payments and coordinate timely collections with brokers
- Maintain accurate records of invoices, collections, and payment history
- Ensure compliance with documented financial processes and company standards.
Pay: ₹35,000.00 - ₹65,000.00 per month
Application Question(s):
- Do you have experience supporting US based clients?
- How many years of experience in B2B collections supporting U.S.-based clients do you have?
- Do you have experience with a strong understanding of U.S. billing and invoicing practices?
- Can you work Night shift (PST)?
Experience:
- B2B Collection: 3 years (Preferred)
Work Location: Remote
