Customer Support Engineer
Requirement
- Experience in GPS, Telematics devices, and vehicle tracking.
- Have field experience in solving customer’s issues with the devices.
- Ability to gather, view, and analyse data.
- Proficiency in spreadsheet programs like MS Excel.
- Exposure to coordinate for AIS140 Empanelment in states.
- Experience in field to analyse and resolve field issue related to Telematics and Vehicle control unit.
- Customer Centric focus.
- Improve service operation Efficiency and reduce TAT for customer Complaints.
- Exposure in handling Software flashing, OTA, Root cause analysis.
- Willing to travel the field to address customer Issues Voluntarily.
- Should have experience in troubleshooting.
- Capability to Identify and develop customer relationship through Innovative thinking.
- Fluent speaking in both English and Hindi is must.
Experience: Fresher
Qualification: Diploma/B.E in Electronics
Work Location: Chennai
Pay: ₹9,236.30 - ₹25,354.32 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected CTC?
Education:
Language:
- Hindi (Required)
- Tamil (Required)
- English (Required)
Location:
- Chennai, Tamil Nadu (Required)
Work Location: In person
