A Jewellery Store Manager oversees daily showroom operations, drives luxury sales targets, manages high-value inventory, and leads customer service. The role requires expert knowledge of precious metals and gemstones, strict compliance and security measures, and team leadership to deliver a premium client experience.
- Sales & Revenue Generation: Own and drive store sales targets, encourage upselling, and execute local marketing or promotional events.
- Team Leadership & Training: Coach sales associates on advanced product knowledge (gold, diamond, and precious stones), luxury selling techniques, and performance evaluations.
- Inventory & Stock Management: Supervise daily stock audits, secure high-value merchandise, manage replenishment, and minimize shrinkage.
- Customer Relationship Management: Handle VIP clients, build long-term brand loyalty, and resolve escalated customer queries.
- Store Operations & Compliance: Maintain visual merchandising standards, oversee billing accuracy, and ensure adherence to local retail compliance and safety protocols.
Requirements & Qualifications
- Education: Minimum Graduation (Bachelor’s degree in Business, Marketing, or related field preferred).
- Experience: 5 years of proven retail management experience, specifically within luxury retail, fashion, or the jewelry sector.
- Core Skills:
- Strong business acumen and target-driven mindset.
- Excellent interpersonal and high-end communication skills.
- Sound technical knowledge of hallmarked gold, certified diamonds, and gemstones.
- Proficiency in retail inventory software and POS/billing systems.
Pay: ₹25,000.00 - ₹41,978.97 per month
Benefits:
Work Location: In person
