We are looking for an experienced and highly organized Floor Manager with 4–5+ years of experience to oversee day-to-day operations, team coordination, workflow, and execution across multiple departments.
The ideal candidate should have strong knowledge to Digital Marketing, Performance Marketing, Meta Ads, Google Ads, Creative, Technology, E-commerce, Content, and Business Operations. The role requires a strong understanding of cross-functional workflows, excellent people-management skills, and the ability to drive accountability, productivity, and timely execution.
The Floor Manager will serve as a central coordination point between teams and management, ensuring priorities are aligned, challenges are addressed, and business objectives are delivered efficiently.
Key Responsibilities
- Oversee the day-to-day functioning and productivity of the floor.
- Coordinate across Technology, Digital Marketing, Performance Marketing, Creative, E-commerce, Content, and other teams.
- Translate management priorities into clear actions, responsibilities, and timelines.
- Monitor team workloads, project progress, deadlines, and deliverables.
- Ensure smooth coordination and handoffs between departments.
- Identify operational bottlenecks, dependencies, and execution gaps and drive timely resolution.
- Conduct regular team reviews and follow up on pending tasks and commitments.
- Track project status and ensure deliverables are completed within agreed timelines.
- Maintain accountability across teams while supporting a collaborative work environment.
- Facilitate communication between management, team leads, and individual contributors.
- Coordinate cross-functional projects requiring inputs from multiple departments.
- Identify process gaps and recommend improvements to increase productivity and efficiency.
- Support onboarding, team development, resource planning, and internal coordination.
- Prepare regular operational and performance reports for management.
- Ensure company processes, quality standards, and operational practices are followed.
- Handle day-to-day team concerns and escalate critical issues to management when required.
Functional Understanding Required
The candidate should have a strong working understanding of:
- Digital Marketing
- Performance Marketing
- Meta Ads
- Google Ads
- Social Media Marketing
- Creative & Graphic Design
- Video & Content Production
- E-commerce & Marketplace Operations
- Website & Technology Development
- Business Development
- Client & Account Management
The role does not require deep technical expertise in every function. However, the candidate must be able to understand workflows, assess priorities, coordinate resources, identify challenges, and drive execution across departments.
Requirements
- Minimum 4–5 years of professional experience in operations, team management, project coordination, agency management, or a similar role.
- Proven experience coordinating cross-functional teams.
- Strong understanding of digital business and multiple functional areas.
- Experience managing teams and coordinating multiple projects simultaneously.
- Excellent communication, leadership, and interpersonal skills.
- Strong organizational and time-management abilities.
- Excellent follow-up, execution, and problem-solving skills.
- Ability to prioritize tasks and manage competing deadlines.
- Strong decision-making and escalation-management abilities.
- Proficiency in MS Excel/Google Sheets and project-management tools.
- Ability to work effectively with senior management as well as operational teams.
Preferred Qualifications
- Experience in a digital agency, technology company, e-commerce business, marketing company, or startup.
- Experience managing 15+ employees or multiple functional teams.
- Familiarity with ClickUp, Trello, Asana, Jira, Slack, or similar tools.
- Practical exposure to digital marketing and technology-driven businesses.
- Experience working closely with founders, senior management, clients, and department heads.
- Experience in process development, workflow optimization, and performance management.
Key Performance Indicators (KPIs)
- Overall floor productivity and operational efficiency
- Timely completion of projects and deliverables
- Cross-functional coordination effectiveness
- Team productivity and accountability
- Reduction in operational bottlenecks and delays
- Quality and consistency of deliverables
- Effective implementation of management priorities
- Employee engagement and workplace discipline
- Accuracy and timeliness of operational reporting
Employment Type: Full-time
Experience Level: Senior / Experienced
Experience Required: Minimum 4–5 years
Location: JP NAGAR
Salary: 40,000 - 60,000
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
Work Location: In person
