Job Role: Telecalling Intern
Location: South Delhi, New Delhi - 110021
Work Mode: Work from Office
Timings: Flexible (8 hours a day)
Employment Type: Internship (6 months)
Stipend: 5,000 - 7000
About the Hiring Company
SMARRTIF AI is an EdTech consulting company specializing in AI-driven education and career development. The organization provides customized and personalized learning solutions that enable seamless career transitions from non-technical to technical roles in Artificial Intelligence and Machine Learning.
SMARRTIF AI serves as the official hiring partner on behalf of SOCIESTO, a New Delhi-based digital marketing and design agency committed to building strong brand legacies through impactful strategies, creative content, and data-driven campaigns.
Key Roles & Responsibilities
A. Outbound Calling & Lead Engagement
- Make outbound calls to potential leads and prospects from provided databases.
- Introduce company services and generate interest among target audiences.
- Follow up on leads and maintain consistent communication to nurture prospects.
- Meet daily/weekly call targets and lead conversion goals.
B. Inbound Support & Query Handling
- Handle inbound inquiries and resolve queries related to services professionally.
- Provide accurate information about offerings and direct prospects to relevant teams.
- Ensure a positive caller experience through active listening and empathy.
C. CRM & Reporting
- Update and maintain call logs, lead status, and follow-up schedules in CRM tools.
- Prepare daily/weekly call reports and share updates with the team.
- Identify patterns in call data and suggest improvements to calling scripts.
D. Learning & Communication Development
- Continuously refine communication and persuasion skills.
- Stay updated on company offerings, campaign goals, and target audience profiles.
- Collaborate with the sales and marketing team for aligned outreach.
- Pitch company services persuasively to prospective clients and convert interest into action.
- Handle objections confidently and steer conversations toward a positive outcome.
- Follow a structured sales script while adapting naturally to each conversation.
Key Skills & Attributes
- Excellent verbal communication and active listening skills.
- Confident and persuasive telephone manner.
- Basic understanding of sales and lead generation concepts.
- Familiarity with CRM tools or willingness to learn.
- Goal-oriented mindset with the ability to handle rejection positively.
- Strong interpersonal skills and a professional attitude.
- Ability to multitask and manage time effectively.
- Basic computer skills for data entry and reporting.
Other Requirements
- Good spoken Hindi and/or English communication skills.
- Interest in sales, marketing, or customer engagement roles.
- Strong analytical thinking and problem-solving mindset.
- Ability to handle pressure and meet call targets.
- Good communication and reporting skills.
- Students or fresh graduates in Marketing, Business, or related fields.
- Candidates interested in telecalling, inside sales, or business development.
- Individuals available for the complete 6-month duration.
Who Can Apply
- Available for a full-time internship.
- Can join immediately.
- Available for a duration of 6 months.
- Have relevant skills and interests.
Pay: ₹5,000.00 - ₹7,000.00 per month
Benefits:
Work Location: In person
