- Product Catalog Management: Upload, update, and optimize product listings with accurate titles, descriptions, pricing, and images.
- Order Processing & Fulfillment: Track online orders, coordinate picking and packing, and manage shipping or logistics with third-party vendors.
- Customer Support: Answer customer inquiries, process returns or exchanges, and resolve disputes via email, chat, or helpdesk tools.
- Inventory Tracking: Monitor stock levels, remove sold-out items, and update relisted products to prevent overselling.
- Basic Reporting: Prepare sales and inventory reports using spreadsheets or platform dashboards.
- Required Skills & QualificationsPlatform Familiarity: Basic experience with e-commerce platforms like Shopify, Amazon Seller Central, WooCommerce, or Etsy.
- Technical Skills: Proficiency in spreadsheet tools like Microsoft Excel or Google Sheets for data entry and basic analysis.
- Communication: Strong written and verbal communication skills for customer care and cross-functional teamwork.
- Attention to Detail: High accuracy when managing product data, pricing, and inventory numbers.
- Education & Experience: Often entry-level; a high school diploma with retail, administrative, or customer service experience is usually sufficient, though a degree in business or marketing is preferred by some employers.
- Average SalaryUnited States: Typically ranges from $40,000 to $60,000 per year, with potential to advance into a specialist or coordinator role within 1 to 2 years.
- Hiring for freshers and Tamil speaking candidates
Pay: ₹9,792.34 - ₹34,223.10 per month
Work Location: In person
