Integrated Talent Solution Architect (CL-6)
Role Overview
The Integrated Talent Solution Architect is responsible for shaping and designing end-to-end Talent Managed Services solutions for clients across Talent Acquisition, Talent Management, Learning, Skills, Workforce Administration, Employee Experience, and HR Shared Services.
The role combines expertise in Talent operations, platform-enabled transformation, Agentic AI, and commercial solutioning to create scalable, outcome-based solutions that deliver business value, operational efficiency, and enhanced employee experience. The individual will lead solution development for large pursuits, working across consulting, technology, data & AI, and operations teams.
Key Responsibilities
Solutioning & Deal Leadership
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Lead the design of integrated Talent Managed Services solutions for complex pursuits and transformation opportunities.
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Translate client requirements into scalable operating models, delivery structures, and commercial solutions.
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Develop solution narratives, staffing models, transition approaches, pricing inputs, and business cases.
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Support client presentations, workshops, and solution defence sessions.
Talent Operations & Managed Services
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Design future-ready Talent service delivery models across:
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Talent Acquisition / RPO
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Talent Management
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Learning & Skills Operations
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Workforce Administration
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Employee Experience Services
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HR Shared Services
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Define governance, service levels, process ownership, and global delivery strategies.
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Drive productivity and service excellence through standardization, automation, and continuous improvement.
AI & Agentic Talent Solutions
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Embed Agentic AI, Generative AI, digital assistants, and workflow automation into Talent service designs.
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Identify opportunities to improve experience, quality, speed, and productivity across Talent processes.
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Develop AI-enabled operating models incorporating human-in-the-loop controls, governance, and Responsible AI principles.
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Quantify AI-driven business value and operational benefits.
Platform & Technology Integration
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Design solutions leveraging leading Talent and HR platforms including Workday, SuccessFactors, Oracle HCM, ServiceNow HRSD, and emerging Talent ecosystem tools.
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Collaborate with technology and platform teams to define integrations, automation opportunities, and digital employee experiences.
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Enable platform-led service transformation and operational efficiency.
Consulting & Transformation
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Advise clients on Talent operating model transformation and managed service strategies.
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Develop transformation roadmaps, value realization cases, and future-state process designs.
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Bring industry trends, benchmarks, and innovation-led thinking into client solutions.
Key Success Factors
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Deep Talent Operations expertise
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Strong managed services solutioning capabilities
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AI and Agentic solution integration mindset
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Commercial and deal-shaping acumen
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Executive stakeholder management
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Consulting and operating model design skills
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Ability to orchestrate cross-functional teams across Strategy, Technology, Data & AI, and Operations
