Job Title: Client Servicing Executive
Department: Client Servicing
This is a work from office role in Anna Nagar, Chennai.
Reporting To: Business Development Officer
Key Responsibilities:
- Event Presentation & Proposal Development: Interpret event briefs shared by Business Development Officers and convert them into professional, creative, and visually appealing presentations.
- Collaborate with internal departments (creative, production, operations) to conceptualize and articulate the event plan. Ensure brand consistency and timely submission of proposals.
- Show Running & Event Execution: Act as the primary point of contact for clients during live events.
- Coordinate all show elements including AVs, performances, speaker cues, and more. Troubleshoot in real-time and ensure seamless on-ground execution.
- Client Communication & Relationship Management: Maintain regular and clear communication with assigned clients pre-event and during execution. Handle queries, feedback, and concerns with professionalism and poise. Support in building and nurturing long-term client relationships.
Required Skills:
- Bachelor & degree in Visual Communication, Event Management, Marketing or related field.
- 1–3 years of experience in client servicing, preferably in events or marketing agencies.
- Proficiency in MS Office. This is mandatory and expected as a KEY SKILL.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle pressure during live events.
- Basic understanding of event production and AV elements is a plus.
Work Location: In person
