Company: Havenova Home Care Solutions
Location: Remote (Supporting U.S. East Coast Operations)
Schedule: Monday–Sunday, 8:00 AM – 8:00 PM Eastern Time
Employment Type: Full-Time
Experience Required: 5+ Years in Home Care Administration, Care Coordination, or Healthcare Operations
About Us
Havenova Home Care Solutions is a growing home care organization dedicated to delivering exceptional care and support services to clients across the United States. We are seeking an experienced and highly organized Home Care Administrator to oversee day-to-day administrative and operational functions while supporting our East Coast operations remotely.
This role is ideal for a professional who thrives in a fast-paced environment, can manage multiple priorities, and has extensive experience in home care scheduling, caregiver management, client coordination, and compliance support.
Key ResponsibilitiesScheduling & Care Coordination
- Manage caregiver schedules and client assignments.
- Coordinate new and ongoing client services.
- Handle caregiver call-offs, shift coverage, and emergency staffing needs.
- Monitor schedules to ensure continuity of care and service delivery.
Care Management & Client Services
- Conduct client intake processes and onboarding.
- Prepare and manage service agreements and care documentation.
- Maintain communication with clients, families, caregivers, and referral sources.
- Ensure client needs are addressed promptly and professionally.
Payroll & Operational Monitoring
- Verify caregiver timesheets and payroll information.
- Review attendance, visit completion, and service documentation.
- Conduct weekly operational reviews and performance monitoring.
- Assist with reporting and operational tracking.
Caregiver Recruitment & Onboarding
- Source, recruit, and interview caregivers.
- Coordinate hiring, onboarding, and orientation activities.
- Perform reference checks and assist with background screening processes.
- Maintain caregiver records and credential tracking.
Documentation & Compliance Support
- Ensure employee and client files remain complete and compliant.
- Support state licensing, accreditation, and regulatory requirements.
- Maintain accurate records and documentation.
- Assist with audits and compliance reviews.
Administrative & Marketing Support
- Manage calendars, appointments, and operational communications.
- Support social media management and online presence.
- Assist leadership with administrative projects and operational initiatives.
- Provide general administrative support as needed.
QualificationsRequired
- Minimum 5 years of experience in home care, home health, healthcare administration, care coordination, or a similar role.
- Strong scheduling and staffing coordination experience.
- Experience handling caregiver call-offs and urgent staffing situations.
- Knowledge of payroll verification and timesheet review processes.
- Experience with caregiver recruitment and interviewing.
- Excellent organizational and multitasking skills.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office, Google Workspace, and scheduling software.
- Ability to work independently in a remote environment.
Preferred
- Experience working with U.S.-based home care agencies.
- Knowledge of state home care regulations and compliance requirements.
- Experience with EVV systems, caregiver management platforms, or home care software.
Compensation & Benefits
- Competitive compensation based on experience.
- Fully remote position.
- Opportunity for growth within a rapidly expanding organization.
- Immediate hiring need.
How to Apply
Please submit your resume along with a brief summary of your home care administration experience, including scheduling, care coordination, caregiver recruitment, and operational support responsibilities.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Work Location: Remote
