About the Company:
Thatha Patti Elders Foundation is a dedicated elder care organization providing compassionate residential and assisted living services for senior citizens in Coimbatore. We are committed to dignity, safety, and high-quality care for elders.
Address: 7/126A, Castle Garden Road, VKV Kumaraguru Nagar, Saravanampatti, Coimbatore – 641035
Contact Person: Ms. Keerthana, Mobile +91 9159766477
Job Summary:
We are looking for a Customer Care Manager to manage family relationships and ensure high service satisfaction.
Responsibilities:
- Communicate regularly with residents’ families
- Handle complaints and feedback
- Improve service standards
- Coordinate issue resolution
- Maintain service quality reports
Requirements:
- Strong communication skills
- Problem-solving ability
- CRM knowledge preferred
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund
Work Location: In person
