The Senior Field Officer will be responsible for managing complete field operations, manpower deployment, client relationship management, business development support, and ensuring smooth delivery of housekeeping and facility management services. This is a target-oriented position with opportunities for performance-based growth.
Key Responsibilities
- Manage 15–30 client sites and ensure smooth daily operations.
- Recruit, deploy, and replace housekeeping, office boys, pantry boys, helpers, and other manpower as per client requirements.
- Conduct regular site inspections to ensure discipline, grooming, attendance, and quality standards.
- Build strong relationships with clients and resolve operational issues promptly.
- Achieve monthly targets for manpower deployment, client retention, and business development.
- Identify new business opportunities and coordinate with the sales team to generate facility management contracts.
- Lead field supervisors and site staff to maintain service quality.
- Ensure statutory compliance, employee documentation, attendance, uniforms, and ID cards.
- Submit daily field reports, client feedback, manpower status, and MIS reports to management.
- Handle emergency manpower requirements and ensure zero disruption in client operations.
Key Performance Indicators (KPIs)
- Monthly manpower deployment target.
- Client satisfaction and retention.
- Timely staff replacement.
- Site audit score.
- New business leads and contract support.
- Attendance and compliance accuracy.
Qualifications
- Graduate (preferred).
- 2–5 years of experience in Housekeeping, Manpower, Facility Management, or Staffing Industry.
- Strong leadership, communication, and client-handling skills.
- Must own a two-wheeler and be willing to travel across Delhi NCR.
Salary & Benefits
- Salary: ₹20,000–₹35,000 per month (based on experience)
- Attractive monthly performance incentives
- Petrol allowance
- Mobile reimbursement
- ESI & PF benefits
- Paid leave as per company policy
- Career growth to Operations Executive → Assistant Operations Manager → Operations Manager
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Life insurance
- Provident Fund
Work Location: In person
