- Manage relationships with distinguished set of clients for the respective segment / project allocated.
- Ensure highest levels of customer satisfaction and service delivery.
- Continue Constant engagement throughout the customer lifecycle.
- Seek feedback from clients for continuous improvements of service.
- Responsible for Customer Satisfaction and high service quality standards.
- Consistency in experience backed up by constant monitoring and necessary enhancements
Note : Considering the current pandemic situation, we are all forced to work from home. Once on-board you will be provided laptop and concerning accessories post 45 days of your joining. Till then you will need to use your own laptop/desktop to accomplish the tasks assigned.