Role Overview
The E-Commerce Manager will manage and oversee all online operations for Impetus and Tyohaar across e-commerce and quick commerce platforms. This includes handling product listings, end-to-end order management, sales tracking, coordination with third-party partners, and driving online growth. The role is ideal for someone analytical, organized, and proactive — with a strong grasp of how to increase visibility and sales across online platforms.
Key Responsibilities1. Platform & Listing Management
- Manage daily operations across all e-commerce and quick commerce platforms (Amazon, Flipkart, Blinkit, Instamart, etc.).
- Create, upload, and manage product listings — ensuring all SKUs are accurately represented with correct titles, images, descriptions, attributes, and pricing.
- Maintain high listing health by regularly checking for errors, suppressed listings, or inactive SKUs and resolving issues promptly.
- Ensure brand presence, visibility, and consistency in tone and imagery across all online touchpoints.
2. Order & PO Management
- Oversee the complete purchase order (PO) cycle — from reviewing new POs to coordinating dispatch and delivery.
- Work closely with the warehouse and logistics teams to ensure smooth order processing and on-time fulfillment.
- Maintain detailed records of POs, dispatch timelines, and delivery confirmations.
3. Platform Coordination & Vendor Relations
- Act as the main Point of Contact (POC) for marketplace and quick commerce partners.
- Maintain strong relationships with account/category managers to secure better visibility, promotional opportunities, and higher order volumes.
- Liaise with platform partners for onboarding new SKUs, participation in campaigns, and resolving operational or payment-related queries.
4. Sales Tracking & Reporting
- Monitor daily, weekly, and monthly sales performance across all platforms.
- Prepare detailed reports covering sales, stock, pricing, PO status, and performance insights.
- Identify fast-moving and slow-moving SKUs to optimize product and marketing strategy.
5. Strategy & Growth Initiatives
- Develop and implement strategies to increase brand sales and visibility on e-commerce and quick commerce channels.
- Identify potential new marketplaces or third-party channels for brand expansion.
- Collaborate with the marketing team to plan promotions, bundle offers, and campaigns that drive conversions.
- Stay updated with market trends, competitor activities, and seasonal opportunities.
6. Stock & Inventory Coordination
- Coordinate with the inventory and warehouse teams to ensure adequate stock levels across platforms.
- Track inventory movement, restock products as needed, and prevent stockouts or excess holding.
Key Skills & Competencies
- Strong understanding of e-commerce operations, listing optimization, and order management.
- Excellent communication, coordination, and negotiation skills.
- Proficiency in MS Excel, Google Sheets, and marketplace dashboards (Amazon Seller Central, Blinkit Partner Portal, etc.).
- Analytical mindset with attention to detail and data accuracy.
- Problem-solving approach with a growth-driven attitude.
Qualifications & Experience
- Bachelor’s degree in Business, Commerce, Marketing, or a related field.
- 1-2 years of experience managing e-commerce operations for consumer or lifestyle brands.
- Prior experience handling listings and POs on marketplaces and quick commerce platforms preferred.
Key Performance Indicators (KPIs)
- Sales growth and revenue contribution from online channels.
- Listing accuracy and health score across all platforms.
- On-time PO processing and dispatch completion rate.
- Number and quality of new POs received.
- Brand visibility and campaign participation.
Job Types: Full-time, Permanent
Work Location: In person
Job Type: Full-time
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
