Coordinate and schedule service engineers for installation, breakdown, and maintenance.
· Track engineer performance, job allocation, and completion status.
· Manage spare parts requirement, availability, and dispatch coordination.
· Handle Purchase Orders (POs), quotations, invoices, and service documentation.
· Track Corrective Requests (CR) and Preventive Maintenance (PM) schedules.
· Ensure timely service closure and adherence to SLAs.
· Manage AMC renewals and generate new AMC business.
· Maintain AMC database and service schedules.
· Coordinate with customers for service updates and issue resolution.
· Prepare MIS reports and track service KPIs.
Preferred Industry Background
Pay: ₹30,000.00 - ₹35,992.06 per month
Benefits:
Work Location: In person
