Key Responsibilities:
▪ Lead, mentor, and manage the Sales Coordination team for seamless execution of orders.
▪ Ensure timely processing of customer orders, order acknowledgments, and internal coordination
with production & logistics.
▪ Coordinate with the Sales Team, Production, Planning, Stores, Dispatch, and Accounts
departments to ensure order fulfillment as per agreed timelines.
▪ Monitor and manage customer schedules, delivery commitments, and customer-specific
documentation
▪ Track sales orders, pending deliveries, and follow up on dispatch plans and logistics.
▪ Analyze order trends, delivery schedules, and suggest process improvements.
▪ Maintain regular MIS reports on order status, sales targets vs actuals, and pending dispatches.
Resolve order-related escalations or issues promptly, maintaining high customer satisfaction
▪ Ensure all activities comply with internal policies, SOPs, and audit requirements.
▪ Participate in cross-functional meetings to align goals and streamline operations.
Key Skills & Competencies:
* Strong leadership and team management abilities.
* Excellent communication and coordination skills.
* Proficient in ERP systems, Project management tools and MS Office.
* Strong analytical, problem-solving, and multitasking abilities.
* Customer-centric approach with process orientation.
* Understanding of manufacturing and supply chain processes.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Language:
Work Location: In person
