Job Description – Field Officer (Operations – IFM)
Position: Field Officer – Operations (Integrated Facility Management)
Company: Unicare Integrated Facility Services Private Limited
Locations: Chennai | Bangalore | Hyderabad
Employment Type: Full-Time
Salary: ₹25,000 – ₹35,000 per month (Based on Experience)
Experience Required
- Minimum 3–7+ years of experience in Integrated Facility Management (IFM), Security Services, or Facility Operations.
Educational Qualification
- Any Graduate (Preferred)
- Experience in Facility Management / Security Operations will be an added advantage.
Key Responsibilities
- Manage day-to-day operations across multiple client sites.
- Handle client escalations and ensure timely issue resolution.
- Coordinate with clients to maintain high service standards and customer satisfaction.
- Conduct regular site visits and inspections to monitor operational performance.
- Plan and execute manpower deployment for Security Guards and Soft Service staff.
- Recruit Security Guards and Soft Service personnel based on operational requirements.
- Monitor attendance, discipline, grooming, and performance of deployed staff.
- Ensure smooth operational activities across all assigned locations.
- Prepare and maintain daily operational reports, attendance records, deployment reports, and incident reports.
- Respond promptly to emergencies and operational issues.
- Ensure compliance with company policies, client SOPs, and statutory requirements.
Key Skills
- Client Relationship Management
- Client Escalation Handling
- Site Operations Management
- Security & Soft Service Operations
- Manpower Planning & Deployment
- Recruitment Coordination
- Team Leadership
- Problem-Solving & Decision Making
- Communication & Coordination Skills
- Reporting & Documentation
- Multi-Site Operations Management
Requirements
- Two-wheeler with a valid driving license (Mandatory).
- Willingness to travel extensively for site visits.
- Ability to handle multiple client locations simultaneously.
- Strong leadership, coordination, and interpersonal skills.
Benefits
- PF
- ESI / Insurance
- Performance-Based Growth Opportunities
Preferred Industry: Integrated Facility Management (IFM), Security Services, Housekeeping Services, Facility Operations.
Pay: ₹25,000.00 - ₹30,000.00 per hour
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Work Location: In person
