Job Description:
Responsibilities
· Assist the Retail Store Manager in planning and implementing strategies to attract customers
· Coordinate daily customer service operations (e.g. sales processes, orders and payments)
· Track the progress of weekly, monthly, quarterly and annual objectives
· Monitor and maintain store inventory
· Evaluate employee performance and identify hiring and training needs
· Supervise and motivate staff to perform their best
· Coach and support new and existing Sales Associates
· Monitor retail operating costs, budgets and resources
· Suggest sales training programs and techniques
· Communicate with clients and evaluate their needs
· Analyze consumer behavior and adjust product positioning
· Handle complaints from customers
· Research emerging products and use information to update the store’s merchandise
· Create reports, analyze and interpret retail data, like revenues, expenses and competition
· Conduct regular audits to ensure the store is functionable and presentable
· Make sure all employees adhere to company’s policies and guidelines
· Act as our store’s representative and set an example for our staff
Requirements and skills
· Proven experience as a Retail Assistant Manager or similar position & SHOULD HAVE EXPERIENCE IN SPORTS BRANDS
· Experience with recruiting and performance evaluation processes
· Familiarity with financial and customer service principles
· Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
· Proficient user of MS Office (MS Excel in particular)
· Leadership and organizational abilities
· Interpersonal and communication skills
· Problem-solving attitude
· Flexibility to work in shifts
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
