Job Title: Business Development Executive (E-commerce)
Location: Kolkata
Mode: Work From Office
Department: E-commerce Operations
Key Responsibilities:
- Conduct outbound calls to potential sellers shared by the client for onboarding.
- Explain the platform’s seller registration process, benefits, commission structure, and policies.
- Assist sellers through the registration journey on the Seller Partner Portal.
- Validate KYC documents for completeness, accuracy and adherence to compliance standards & flags non-compliant or incomplete submissions and communicates corrective steps to the seller in a timely manner.
- Coordinate with internal verification teams for approval.
- Assist the seller in creating the seller profile on the portal, ensuring all mandatory information is correctly uploaded. Track progress and ensure sellers complete profile setup and readiness checklist.
- Maintain accurate call logs, lead statuses, and conversion updates in CRM tools.
- Follow up regularly with seller/s via phone and email to monitor onboarding progress & updates to prevent onboarding delays & ensure timely closure.
- Meet daily / weekly productivity and conversion targets as per defined SLAs.
Required Skills & Qualifications:
- Graduate with 6 months–2 years of experience in Outbound calling / Collection Process / Inside Sales / Seller Onboarding.
- Strong verbal and written communication in Hindi & average English.
- Must have offer, payslips & release letter from last 2 companies.
- Prior exposure to e-commerce, seller onboarding, or cataloguing processes is preferred, not mandatory.
- Excellent listening, persuasion, and relationship management skills.
Pay: Up to ₹18,000.00 per month
Application Question(s):
- Are you comfortable with the role, salary & contract?
- How soon can you join?
- What is your current location?
- What kind of expereince do you have ? (Outbound calling / Collection Process / Inside Sales/BD/Seller Onboarding/none of the above)
Education:
Experience:
- Outbound/Telecalling/Collection process/Inside sales: 1 year (Preferred)
Location:
- Kolkata, West Bengal (Preferred)
Willingness to travel:
Work Location: In person
